Business owners and upper management have tremendous opportunities to train their staff for success. A company can only be as successful as those working for it. When you have well trained staff, that are capable decision makers, you can be confident that your business will grow.
Enabling Decision Making in Others
There are guidelines that you want to put in place in your business for employees. However, there are many things that happen in the day to day which require your staff to think quickly and make good decisions. You will not be successful if you micromanage everything in the company.
Being a leader requires you to help others excel in their jobs by providing them with the resources they need to make good decisions.
Give Team Members Guidance
Allowing your team to make decisions does not mean that you shouldn’t give a lot of guidance to them. Here are a few ways you can provide your staff guidance:
1. Have clearly defined values
Your company values should be used as a decision making guideline. Values that provide positive emotions will affect behavior and influence positive decision making. Ideally if your values are well defined and understood by everyone, decisions would be congruent amongst team members.
2. Let them shadow you
In situations where you need your team to make confident choices, they need to shadow you. When your employees are able to see the way you make choices in these instances, they will be able to have the confidence to strike out on their own.
3. Stand back while they lead
Once your shadow has had a chance to see you in action, it is their turn to take the lead. Give your protégé the chance to make decisions with you as the safety net. Not only does this build their confidence in themselves, but you can feel certain they will make the right choices when on their own.
4. Establish Perimeters
When you feel your employee is capable of making good choices, you should establish perimeters. Give them free reign in certain areas to decide.
5. Back them up
After decisions have been made by your team, be sure to back up the choice they made. If you didn’t agree with the choice, give further guidance out of hearing range of others.
Breeding team members that are confident in themselves and feel they have your backing, will help you and your company be more successful.
~ Written for us by our associate Gary Sorrell, Sorrell Associates, LLC. Copyright protected. All rights reserved.