Save yourself—and your organization—lots of wasted time and energy by making sure employees don’t fail for any of these reasons:
- They aren’t sure what the job is.
- They don’t know how to do the job.
- A person or situation interferes with employees’ ability to do the job.
Source: 13 Fatal Errors Managers Make and How You Can Avoid Them, by Steven W. Brown, cited in Process Mastering: How to Establish and Document the Best Known Way to Do a Job, by Ray W. Wilson and Paul Harsin
Notable Quotes –
“Research indicates that workers have three prime needs: Interesting work, recognition for doing a good job, and being let in on things that are going on in the company”
~ Zig Ziglar
“Satisfied employees are there to get. Engaged employees are there to give.”
~ Bob Kelleher
“Treat employees like they make a difference and they will.” ~ John Goodnight